SHIPPING & RETURNS

SHIPPING POLICY

We are committed to delivering your orders quickly, safely, and reliably.

Processing Time:

Orders are typically processed within 1–3 business days after payment is confirmed.
Customized or back-ordered items may take longer; we will notify you if there’s a delay.

Shipping Methods & Delivery Times:

Shipping Costs:

Shipping fees are calculated at checkout based on your location, order size, and selected shipping method.
Free shipping may be available for orders above a certain amount; details will be displayed at checkout.

Order Tracking:

Once your order ships, you will receive a confirmation email with tracking information.
You can track your order directly via the courier’s website.

Damaged or Lost Items:

If your order arrives damaged or does not arrive within the estimated time, please contact our support team immediately.
We will work with you to resolve the issue, including replacement or refund options.

International Shipping:

We currently ship to select countries. International shipping fees and delivery times vary.
Customers are responsible for any customs duties, taxes, or import fees.

We strive to ensure your order reaches you quickly and safely, so you can focus on your fitness journey without delays.

We want you to be completely satisfied with your purchase. If you need to exchange an item, we’re happy to help!

Eligibility:

Items must be unused, in their original packaging, and in the same condition as when you received them.
Supplements must be unopened and sealed.
Exchanges must be requested within 30 days of delivery.

How to Request an Exchange:

Contact our customer support team via email or the contact form on our website.
Provide your order number, the item you want to exchange, and the item you’d like in return.
Our team will confirm availability and provide instructions for returning the original item.

Processing Exchanges:

Once we receive your item and verify its condition, we will ship the replacement.
Shipping fees for the exchange may apply, unless the item was defective or incorrect.
Refunds for price differences will be processed if the replacement item costs less or more than the original purchase.

Non-Exchangeable Items:

If you have any questions or need assistance, our support team is always here to help you complete your exchange smoothly.